Care Quality Commission
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Are the independent regulator of health and social care in England.
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They make sure health and social care services provide people with safe, effective, compassionate, high-quality care and they encourage care services to improve.
Their Role
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To register care providers.
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To monitor, inspect and rate services.
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To take action to protect people who use services.
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To speak with our independent voice, publishing our views on major quality issues in health and social care.
Throughout our work we:
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Protect the rights of vulnerable people, including those restricted under the Mental Health Act.
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Listen to and act on your experiences.
Their values:
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Excellence – being a high-performing organisation
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Caring – treating everyone with dignity and respect
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Integrity – doing the right thing
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Teamwork – learning from each other to be the best we can